Delivery Information/FAQ's

Please read the below information regarding ordering jewellery from Raffish Studio. If you don't find the answer you are looking for in this information, you can contact us here.

All items are handmade to order and are posted within 2-4 business days.

Shipping
Raffish Studio delivers worldwide, shipping from Victoria, Australia.
All deliveries are shipped via Australia Post. 

WITHIN AUSTRALIA
FREE Parcel Post: 5-7 business days.
$5 Express Post: 1-3 business days.

TO NEW ZEALAND
Raffish Studio is now really happy to offer FREE tracked parcel post to New Zealand!
Parcel Post: 6-9 business days.

Express Post: 2-4 business days.


INTERNATIONAL DELIVERIES
Parcel Post: 10-25 business days
Express Post: 8-15 business days

 

Materials
All earrings are made with nickel, cadmium free surgical steel earring posts, sourced direct from a US manufacturer. 
Raffish Studio use a combination of acrylic, bamboo or sustainably source Australian grown pine for designs. 

 

Care
Take care of your earrings properly to ensure they last as long as possible.
All earrings made with Australian pine or bamboo are not water-resistant and must be removed prior to shower, swimming, pools, baths, ocean. 
All acrylic studs and statement earrings are waterproof. 
Sterling silver hooks are susceptible to tarnish and can be polished with a soft tissue or soft cloth. 

 

Sustainability
Raffish Studio aims to minimise plastics and packaging, by increasing our sustainable, locally-sourced and environmentally friendly Australian Pine range. 
All earrings are packaged in a recyclable cardboard parcel box, with acid-free tissue paper. Earrings are packaged in small recyclable Kraft boxes, sometimes multiple pair in one box. If your earrings are gifts, please leave a note with your order.

 

Guarantees
If your items arrive damaged, Raffish Studio will send you a complimentary replacement. 

 

Contact
Please message us via the contact page. Raffish Studio aims to reply as quickly as possible, within 48 hours, though please note we do not have 24/7 support and may take a little longer. Thank you for your patience.